Nick and I first crossed paths when we announced our 100% initiative and Nick got in touch to find out more about it.
When we spoke, Nick told me how he was running his business and I found it fascinating. This was the start of numerous conversations between us as we found lots of synergies between how we both approached business (and life, for that matter).
This conversation delves into the world of agile working and adaptive organisations that Nick introduced me to. If you don’t know about it, I urge you to explore it further as it has revolutionised how both our businesses work and many others as I subsequently discovered.
We also talk about sustainability, building teams and entrepreneurship which Nick has bags of insight on.
But it’s our mutual love of running a business a bit differently that shines through here, and I think makes for a truly engaging conversation.
I hope you enjoy it as much as I did…
Education, rugby scholarship, and early travel jobs
Eye-opening experiences in Russia
Starting and selling roundtheworldflights.com
Thoughts on entrepreneurship
Starting Selective Asia and learnings from previous experience
The early days of Selective Asia and how it got off the ground
The importance of great imagery
Be realistic about what you can achieve
Changes in the team and the impact of Covid
Working with Jon Barnes and redesigning the business
Removing hierarchy, jobs titles and departments in the team
Agile working vs adaptive organisations
The importance of training
Open communication – Slack vs Email
Challenges of this way of working
What are the values the business works to and why are they important
Integrating sustainability into the product, not just marketing
Where does he find inspiration
Recommendations for a new travel business
Future plans for Selective Asia
“Success is not defined by a number on a spreadsheet. Businesses need to make a certain amount of money but it can’t be at the cost of client satisfaction, it can’t be at the cost of the environment, it can’t be at the cost of your suppliers and your colleagues and their happiness. Those things have to balance out.”
Founder, Selective Asia
Listen to us on